Synchronization is an essential feature of Microsoft CRM that helps the employees who works from home to get their work done deposited to the Microsoft CRM. Microsoft CRM Integration comes into the role when we talk about the synchronization. We can synchronize all our data onto the server using the Microsoft Outlook client. The data in this scenario flows from office server to your computer and from your computer to office server, thus this synchronization is a bi-directional process. If you are working on a group project then you can get synchronized with the work done by other members of the group using the Microsoft CRM only. So, you can work offline and synchronize the data to the server when the work is over.

The Microsoft CRM Scheduling helps the employees working from home or from a remote location to be on schedule. They can download the schedule made for them and send back the feedback of the task done by them. This helps them to stay in complete contact of the company even if they are not in town. Microsoft CRM Sales feature keeps a track of the sales done by the employs and can send the information to the sales person who are in field over their PDAs.